Discover what an IT Career at Auxiom is all about
People are the foundation of any great organization, which is why Auxiom puts our people first. In fact, Auxiom was founded on the Golden Rule. If you don’t know the Golden Rule, it’s very simple – treat others how you’d want to be treated – which is how we treat our employees and each other!
The Auxiom story
Auxiom is rooted in the collaboration of two people from very different sides of the IT service world. Dan Mayer, Auxiom’s founder has a broad background in development, infrastructure, and IT services, while Matt Loria, Auxiom’s CEO, comes from the business world where he was a consumer of IT support services.
While Dan felt like the human touch was missing from his job in IT, Matt found it impossible to find an IT company that could meet and support his business. Both of their backgrounds taught them valuable lessons about how IT services should truly operate and together they formed a company that would get the job done right and clients would be treated according to the “golden rule” – treat others as you would want to be treated. The name Auxiom truly symbolizes that path.
Auxiom began in 2014, as a source of IT solutions and consulting to help customers navigate every aspect of IT from planning, to design, to implementing new technologies. We strive to provide exceptional service and value to our clients through our highly trained staff and our specialized IT solutions.
who we are
The gold standard
The Golden Rule is part of what we do every day, and is encapsulated in our name. AU is the chemical symbol for gold, and Axiom is defined as a self-evident truth that requires no proof, or universally accepted rule, thus the Golden Rule. At Auxiom, our passion is caring enough to be the difference – for our clients, our staff, our community, and our company.
OUR CORE VALUES
We are looking for people to join Auxiom who also hold these values
“Excuses Be Gone” because results are more powerful than excuses. We are empowered to recognize, address, and solve issues through individual initiative.
Live by the Golden Rule. We strive to treat others how we want to be treated and to do the right thing at all times for our clients, our community, and our company.
Consistently make a positive, memorable impact. We are passionate about doing our job so well that our clients are eager to recommend our services to others.
It doesn’t matter WHO is right, it matters WHAT is right! We check our egos at the door and support the best decisions.
We communicate in a clear, timely, and open manner at all times to all parties. Complete, direct, and honest communication is essential to strong relationships.
There are so many reasons to join Auxiom - we are passionate about IT and about people.
If our culture sounds like the right fit for you and you would like to apply for an IT Career at Auxiom, view our openings below then use the links provided to submit your resume/CV.
Auxiom’s Systems Engineer responsibilities provide support for all managed services clients in three ways: preventative support, reactive support and new project deliverables. This position reports to the Professional Services manager because two of these three critical areas of responsibility directly impact the health of our clients’ network operations, security, data and end-user experience. Success in this role is directly correlated to preventing major negative client incidents and reducing service desk support requests overall.
The IT Services Technician is responsible for providing support to clients, both remotely and occasional on-site visits to perform on-site support and help with client technical assessments. Travel includes locations mostly within the Detroit metropolitan tri-county area.
The position will primarily support clients by phone and email, most often resolving client issues through direct access to end user devices. This position will be involved with networking, firewall and VPN troubleshooting, server and workstation connectivity issues, System Monitoring (Server, Desktop, and Networking), Windows Servers (IIS, Exchange, Active Directory, etc.), backup and restore work, cloud administration (Office 365, GSuite, Dropbox, etc.) and PC support.
The CRM Support Specialist’s primary responsibility is to assist Client Relationship Managers in fulfilling client-related requests and requirements. This will include elements of project management, client IT budgeting, meeting preparation, coordinating resources for client visits, account invoice queries, creating SOWs, and following up on client service desk escalations for support. Ultimately this position may lead to Client Relationship Management role.